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السؤال #1
Which option lists steps to every sale?
A. qualification and rapport
B. rapport and awareness
C. introduction and qualification
D. awareness and education
عرض الإجابة
اجابة صحيحة: A

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السؤال #2
Which Cisco UCL plans support all Cisco user devices?
A. Basic and Enhanced
B. Enhanced and Enhanced Plus
C. Essential and Enhanced Plus
D. Essential and Basic
عرض الإجابة
اجابة صحيحة: B
السؤال #3
Why does the millennial generation have a different perspective and expectation on how work is approached?
A. hey can relate better to people that other generations
B. hey grew up with the Internet and technology
C. hey have always worked in team environments
D. hey know more about the global economy
عرض الإجابة
اجابة صحيحة: B
السؤال #4
Why is Cisco the easy choice for customers?
A. Cisco always has the lowest prices
B. Cisco provides solutions that already have all options preselected for the customer
C. Cisco provides complete communication solutions
D. Cisco is the only company that provides 24 hour support
عرض الإجابة
اجابة صحيحة: C
السؤال #5
Which sales resource is the best to use when approaching existing customers?
A. Refresh Collab Website
B. Promotions Center
C. Cisco Install Base Portal
D. Virtual Machine Placement tool
عرض الإجابة
اجابة صحيحة: A
السؤال #6
06. Why does the millennial generation have a different perspective and expectation on how work is approached?
A. heycanrelatebettertopeoplethatothergenerati
B. heygrewupwiththeInternetandtechnology
C. heyhavealwaysworkedinteamenvironme
D. heyknowmoreabouttheglobaleconomy
عرض الإجابة
اجابة صحيحة: B
السؤال #7
Which type of travel spending is categorized as good spending?
A. recontributing travel
B. revenue-generating expenses
C. external travel
D. internal travel
عرض الإجابة
اجابة صحيحة: B
السؤال #8
04. How can you drive modernization within your customer's existing environment?
A. ireanexternalconsultanttoconvincethecustomertomodernize
B. rovidesupporttoendofsaleproducts
C. emindcustomersthattheircompetitorsaremodernizing
D. emindcustomersthattheyreduceoperationalriskbykeepingcurrentproductswithcurrentsupp
عرض الإجابة
اجابة صحيحة: D
السؤال #9
Which purpose of the Customer Lifecycle is true?
A. understanding why single-transaction customers are preferred
B. understanding what a customer needs between onboarding and renewing, and creating a customer for life
C. understanding when you should no longer be selling products to a customer and start focusing on new customers
D. understanding how to entice the customer to contact you when they want to purchase additional products
عرض الإجابة
اجابة صحيحة: B
السؤال #10
07. Which feature of SWSS eliminates the need to repurchase software licenses?
A. oftwareupdate
B. xpertsupp
C. icenseportability
D. icenseupdate
عرض الإجابة
اجابة صحيحة: C
السؤال #11
Which company can supply and support a full next-generation meeting deployment?
A. Cisco
B. Polycom
C. Microsoft
D. Zoom
عرض الإجابة
اجابة صحيحة: A
السؤال #12
Which description of the purpose of activity-based working spaces is true?
A. ringing access to information and collaboration tools closer to the point of work
B. or more formal or important discussions and decision making
C. aster frequent interaction and collaboration among individuals and teams
D. doption of personal video and telepresence units
عرض الإجابة
اجابة صحيحة: A
السؤال #13
02. For which purpose was the Cisco Spark Flex Plan designed?
A. osimplifythetransitiontocloud-basedcollaborationsoluti
B. osimplifythetransitiontohybrid-basedcollaborationsoluti
C. osimplifythetransitiontoallcollaborationsoluti
D. osimplifythetransitiontopremises-basedcollaborationsoluti
عرض الإجابة
اجابة صحيحة: A
السؤال #14
Which options are the Cisco user-based license models?
A. Cisco UWL and Cisco UCL
B. Cisco WUL and Cisco CUL
C. Cisco Flex Plans
D. Cisco User Integration and Adoption Plans
عرض الإجابة
اجابة صحيحة: A
السؤال #15
Which option lists the messaging and meeting packages of Cisco Spark?
A. S1, S2, and S3
B. M1, M2, and M3
C. Flex1, Flex2, and Flex3
D. C1, C2, and C3
عرض الإجابة
اجابة صحيحة: B
السؤال #16
How does Cisco Enterprise licensing provide a customer advantage?
A. t requires individual licensing per device
عرض الإجابة
اجابة صحيحة: B
السؤال #17
Which expense is typically the highest for almost all companies?
A. travel
B. facilities
C. human resources
D. entertainment
عرض الإجابة
اجابة صحيحة: C
السؤال #18
Which option is the average cost to hire an employee in the United States?
A. 5 thousand dollars
B. 10 thousand dollars
C. 25 thousand dollars
D. 20 thousand dollars
عرض الإجابة
اجابة صحيحة: C
السؤال #19
08. Which sales step identifies products that you think benefit the customer needs the most?
A. ducati
B. ualificati
C. ntroducti
D. app
عرض الإجابة
اجابة صحيحة: A
السؤال #20
Which factors help determine the collaboration fit?
A. complexity and interactivity
B. audience size and distribution
C. complexity and duration
D. complexity and audience size
عرض الإجابة
اجابة صحيحة: D
السؤال #21
How does Cisco Enterprise licensing provide a customer advantage?
A. It requires individual licensing per device
B. It simplifies collaboration solutions
C. It simplifies bandwidth licensing
D. It requires individual licensing per product
عرض الإجابة
اجابة صحيحة: B
السؤال #22
How many user profiles does the Cisco UCL Enhanced Plus support?
A. 10
B. 1
C. 5
D. 2
عرض الإجابة
اجابة صحيحة: B
السؤال #23
How long do new workforce employees stay with a company on average?
A. to 10 years B
عرض الإجابة
اجابة صحيحة: C
السؤال #24
How can you drive modernization within your customer's existing environment?
A. Hire an external consultant to convince the customer to modernize
B. Provide support to end of sale products
C. Remind customers that their competitors are modernizing
D. Remind customers that they reduce operational risk by keeping current products with current support
عرض الإجابة
اجابة صحيحة: D
السؤال #25
Which feature of SWSS eliminates the need to repurchase software licenses?
A. oftware updates B
عرض الإجابة
اجابة صحيحة: C
السؤال #26
How many devices does the Cisco UCL Enhanced Plus support?
A. 10
B. 5
C. 2
D. 1
عرض الإجابة
اجابة صحيحة: C
السؤال #27
Which sales step identifies products that you think benefit the customer needs the most?
A. education
B. qualification
C. introduction
D. rapport
عرض الإجابة
اجابة صحيحة: A
السؤال #28
Which option does team collaboration refer to?
A. ll tools that allow members of a team single outlets for collaborating together on projects
B. pecific and limited tools that allow members of a team multiple outlets for collaborating together on projects
C. ll tools that allow members of a team multiple outlets for collaborating together on projects
D. pecific tools that allow members of a team multiple outlets for storing isolated content on projects
عرض الإجابة
اجابة صحيحة: A
السؤال #29
Which Cisco phone has capability for all collaboration requirements, including intelligent proximity, Wi-Fi, and video?
A. 8865
B. 8841
C. 8845
D. 8861
عرض الإجابة
اجابة صحيحة: A
السؤال #30
Which Cisco UCM version provides access to Spark Hybrid functionality?
A. 10
B. 11
C. 9
D. 10
عرض الإجابة
اجابة صحيحة: A
السؤال #31
Which option lists Cisco differentiators?
A. experience, premise architecture, static configurations
B. experience, cloud API, and hybrid architecture
C. cloud API, web presence, and hardware
D. premise architecture, cloud API, and static configurations
عرض الإجابة
اجابة صحيحة: B
السؤال #32
Which option do all aspects of the Unified Communications and Collaboration system rely on?
A. licensing that is purchased
B. administrator security rights
C. proper design and deployment of the system architecture
D. proper delegation of tasks during the sales cycle and deployment
عرض الإجابة
اجابة صحيحة: C
السؤال #33
How can dramatic growth of unstructured work be addressed?
A. flexible working environment and shared spaces
B. increasing the number of cubicles
C. decreasing collaboration
D. expand facilities
عرض الإجابة
اجابة صحيحة: A
السؤال #34
Which feature of SWSS eliminates the need to repurchase software licenses?
A. software updates
B. expert support
C. license portability
D. license updates
عرض الإجابة
اجابة صحيحة: C
السؤال #35
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?
A. Cisco Hybrid Media Services
B. Cisco Business Edition 6000
C. Cisco Spark Flex Plan
D. Cisco Business Edition 4000
عرض الإجابة
اجابة صحيحة: D
السؤال #36
05. Which Cisco collaboration product is promoted as an agile teaming application?
A. iscoMeetingServe
B. iscoWebExEventCente
C. iscoSpark
D. iscoImmersiveEndpoi
عرض الإجابة
اجابة صحيحة: C
السؤال #37
01. Which expense is typically the highest for almost all companies?
A. ravel
B. acilitie
C. umanresource
D. ntertainme
عرض الإجابة
اجابة صحيحة: C
السؤال #38
Which Cisco platform provides all of the applications and integrations that other vendors have built?
A. Hybrid Media Services
B. Cisco API and Bot Plan
C. Spark Depot Marketplace
D. Cisco Spark Flex Plan
عرض الإجابة
اجابة صحيحة: C
السؤال #39
Which design resource allows you and the customer to view examples of collaboration solutions based on scenarios products, or experiences?
A. Project Workplace
B. HCS Configuration tool
C. Virtual Machine Placement tool
D. Quick Pricing tool
عرض الإجابة
اجابة صحيحة: A
السؤال #40
Which way to handle objections is the best?
A. Refuse to listen to objections
B. Communicate value and benefits
C. Agree with objections to get the customer to trust you
D. Provide documentation on why their objections are invalid
عرض الإجابة
اجابة صحيحة: B
السؤال #41
How is recurring revenue procured?
A. through a time-building model
B. through a one-time transaction
C. through a subscription-based model
D. through massive marketing campaigns
عرض الإجابة
اجابة صحيحة: C
السؤال #42
Which action can increase the bottom line and add value to the customer?
A. Offer 24 hour TAC support free of charge
B. Offer a Cisco Software Services contract
C. Offer unlimited warranties on all equipment
D. Offer a discount for referrals
عرض الإجابة
اجابة صحيحة: B
السؤال #43
How long do new workforce employees stay with a company on average?
A. 5 to 10 years
B. 9 to 15 years
C. 3 years or less
D. 3 to 5 years
عرض الإجابة
اجابة صحيحة: B
السؤال #44
For on-premises deployments, which option does Cisco recommend for a consistent one meeting experience and full interoperability'?
A. Cisco Telepresence Server
B. Cisco Meeting Server
C. Cisco Expressway
D. Cisco Conductor
عرض الإجابة
اجابة صحيحة: B
السؤال #45
Which ability do today's collaboration solutions offer to organizations?
A. to compartmentalize participants into unique meeting experiences
B. to separate video, audio, and web participants into multiple meeting experiences
C. to integrate video: audio, and web participants into a single, unified meeting experience
D. to migrate audio participants to video participants in a specific meeting experience
عرض الإجابة
اجابة صحيحة: C
السؤال #46
03. How is recurring revenue procured?
A. hroughatime-buildingmodel
B. hroughaone-timetransacti
C. hroughasubscription-basedmodel
D. hroughmassivemarketingcampai
عرض الإجابة
اجابة صحيحة: C
السؤال #47
How is transactional revenue procured?
A. through a subscription-based model
B. through a one-time transaction
C. through a time-building model
D. through massive marketing campaigns
عرض الإجابة
اجابة صحيحة: B
السؤال #48
Which percent of IT spending is controlled by IT?
A. 50%
B. 40%
C. 60%
D. 80%
عرض الإجابة
اجابة صحيحة: C
السؤال #49
Which sales play focuses on B2B and B2C communication?
A. HR
B. facilities
C. entertainment
D. travel
عرض الإجابة
اجابة صحيحة: D
السؤال #50
Which options are the Cisco user-based license models?
A. isco UWL and Cisco UCL B
عرض الإجابة
اجابة صحيحة: A
السؤال #51
Which SWSS offer allows customers to choose the right level of service for on-premises, cloud, and hybrid environments?
A. Enhanced SWSS
B. Unified Communications SWSS
C. Lifecycle SWSS
D. Cisco Spark and WebEx SWSS
عرض الإجابة
اجابة صحيحة: D
السؤال #52
Which option lists the components of Cisco Spark?
A. messaging and meeting
B. messaging, meeting, and collaboration
C. messaging, meeting and calling
D. messaging, calling, and collaboration
عرض الإجابة
اجابة صحيحة: C
السؤال #53
10. Which options are the Cisco user-based license models?
A. iscoUWLandCiscoUCL
B. iscoWULandCiscoCUL
C. iscoFlexPla
D. iscoUserIntegrationandAdoptionPla
عرض الإجابة
اجابة صحيحة: A
السؤال #54
Which action must be taken first when deciding what to sell to a customer?
A. onsider the size of the organization
B. etermine their licensing needs
C. iscuss the benefits of modernizing equipment
D. ssess what the customer currently has in place
عرض الإجابة
اجابة صحيحة: D
السؤال #55
Which option must you consider when closing a sale?
A. customer budget
B. customer lifecycle
C. recurring revenue
D. transactional revenue
عرض الإجابة
اجابة صحيحة: B
السؤال #56
Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?
A. Maximize Customer Investment Value
B. Evaluate Expansion Opportunities
C. Identify Coverage Gaps
D. Capitalize on Renewals
عرض الإجابة
اجابة صحيحة: B
السؤال #57
Which step is the first in a converged architecture strategy and assessment?
A. Conduct network assessment based on KPIs
B. Identify architecture gaps
C. Apply benchmark metrics
D. Perform business and technical analysis of infrastructure
عرض الإجابة
اجابة صحيحة: D
السؤال #58
Which capability can Pexip provide?
A. conferencing
B. video endpoints
C. voice endpoints
D. call center functions
عرض الإجابة
اجابة صحيحة: A
السؤال #59
Which BOM tool must be referenced when design requirements are outside the scope of Cisco preferred architectures?
A. isco Preferred Architecture Design Overview
B. isco Solution Reference Network Designs Guide
C. referred Architecture Cisco Validated Design
D. referred Architecture Application Cisco Validated Design
عرض الإجابة
اجابة صحيحة: B
السؤال #60
09. Which action can increase the bottom line and add value to the customer?
A. ffer24hourTACsupportfreeofcharge
B. fferaCiscoSoftwareServicescontract
C. fferunlimitedwarrantiesonallequipment
D. fferadiscountforreferrals
عرض الإجابة
اجابة صحيحة: B
السؤال #61
Which option does BYOx refer to?
A. bring your own application
B. bring your own XML
C. bring your own device
D. bring your own experience
عرض الإجابة
اجابة صحيحة: A
السؤال #62
Which option is the only constant in the workplace?
A. way people work
B. way information is shared
C. way humans interact with each other
D. way video infrastructure communicates
عرض الإجابة
اجابة صحيحة: A

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