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If you came looking for an online proctored check-in walkthrough for the CCIE Enterprise Infrastructure (EI) lab, here is the first thing to know: there isn’t one. Cisco states that all Expert lab and practical exams are offered in person. There is no webcam scan, no OnVUE-style system test and no living-room setup. You sit the exam in a Cisco-run lab room, under CCTV, after a security screening.

This guide covers what actually happens on lab day, what you can and cannot bring, and which mistakes cost candidates money. It also explains how the lab differs from the online-capable core exam (ENCOR), because that is probably the exam you took before this one. Everything below was checked against Cisco’s own pages in October 2026. Where Cisco does not publish a detail, the text says so and flags it.

How This Exam Is Delivered

The CCIE EI lab is not delivered through Pearson VUE, PSI, Kryterion or any other third-party proctoring platform. Cisco runs it. You book it through the Cisco Expert Level Certifications portal (the CCIE portal), not through the Cisco Certification Tracking System that you used for the written exam. Cisco’s booking article says lab exams are offered in all Cisco testing facilities worldwide and at selected mobile lab locations.

Mobile labs come in two flavors. With the Cisco kit option, Cisco provides the equipment. With Bring Your Own Device (BYOD), you bring a laptop and peripherals, and Cisco gives you a bootable USB with a locked-down operating system on the day. Both cost the same as a permanent facility, according to Cisco’s booking article.

ItemWhat Cisco publishes
ExamCCIE Enterprise Infrastructure v1.1 practical (lab) exam
Exam codeNo numeric code is published for the lab. The qualifying core exam is 350-401 ENCOR.
DurationUp to eight hours. Each module has its own maximum, so the exam can end sooner if you finish modules early.
Number of questionsNot published. It is a hands-on lab, not a question set.
DeliveryIn person at a Cisco testing facility or a mobile lab (Cisco kit or BYOD). Online proctoring is not offered.
PlatformCisco’s own lab facilities and the Cisco Expert Level Certifications portal
FeeUSD 1,600 per attempt, plus local taxes, excluding travel and lodging
Check-in windowNot published. Your confirmation email shows the start time and address. (confirm on the official page)

Two scheduling facts matter before you think about lab day. You can book up to six months ahead, and Cisco suggests waiting about ten days after passing the core exam, because the passing score may not show up in the portal immediately. Residents of embargoed countries and territories listed in Cisco’s policy page cannot test, so check that list if your situation is unusual.

Exam Tip: Do not buy a “webcam and second-monitor” setup for this exam. Candidates who read generic proctoring advice sometimes do. At a Cisco facility you are not allowed to take your own devices into the room, and at a BYOD event you may only use the exact device list below.

Pre-Exam Preparation

Hardware and Network Requirements

At a permanent Cisco facility, the lab provides the workstation, network and topology. Your job is to bring nothing electronic into the room. There is no internet speed test, no operating system requirement and no VPN question, because you never use your own connection.

The hardware rules only apply to BYOD mobile labs. Cisco lists these allowed devices:

  • One laptop with its power cable, with at least 16 GB of RAM (32 GB is recommended) and a passing result on Cisco’s hardware compatibility test.
  • One keyboard, wired or wireless with a USB dongle. Bluetooth is not allowed.
  • One mouse, wired or wireless with a USB dongle. Bluetooth is not allowed.
  • One external monitor, wired only and up to 24 inches, with its power cable and a video cable.
  • One wired USB hub, only if your laptop lacks enough ports.

Cisco will not supply spares for any of these, and it can refuse entry if your devices fail the requirements or look tampered with. The compatibility test uses an Ubuntu 22.04.5 live USB. Cisco’s locked-down image will not let you change system settings, so every peripheral must work out of the box in the live session. On the morning of the exam you must show you can boot your laptop from the Cisco-provided USB.

Exam Tip: Run the Ubuntu live-USB test on the exact laptop, dongle and monitor cable you are bringing, not on a similar spare. A Wi-Fi chipset or an external monitor port that fails in the live session will also fail on exam day, and Cisco cannot lend you a replacement.

ID Requirements

Cisco’s lab policy says the admission process requires two types of personal identification. Both must carry your signature, and one must be a government-issued photo ID. Cisco does not publish a list of accepted documents by country on the pages reviewed, so for a global audience the safe approach is to bring the most conventional documents you hold. (confirm on the official page)

Cisco does not spell out its name-matching rule on the lab pages. The practical rule is the one every test provider uses: the name on your IDs should match the name on your Cisco account and your booking. Check the name in your candidate profile on the Expert Level Certifications portal a few weeks ahead and fix any mismatch with Cisco support before you travel. (confirm on the official page)

A passport has a signature panel, which makes it the easiest government photo ID to pair with a signed bank or credit card. Many national ID cards have no signature field, which can leave you one document short. That is advice based on how the two-document rule reads, not a Cisco statement, so confirm with Cisco if your ID has no signature. (confirm on the official page)

If you need a visa to travel, Cisco recommends applying at least 10 to 12 weeks before the exam. The portal has a Visa Invite tab where you can download an invitation letter. Cisco cannot help with any other visa paperwork, and a missing visa is treated as a cancellation with no refund.

Testing Environment

You do not prepare your room, because you do not test in your room. What you prepare is yourself and your belongings:

  • Plan to leave all personal items, including passport, wallet, pens, paper and notebooks, in the designated storage area. You can only get them back after the exam.
  • Switch off every electronic device before you store it.
  • Expect cameras to record the storage area and the lab room before, during and after your whole exam. They cannot be turned off, and refusing to be recorded means you do not test.
  • Expect to self-scan with a handheld metal detector before entering. The proctor shows you how, then you do it yourself. If you refuse or cannot clear the scan, you do not test.

Cisco’s exam rules also forbid watches, pagers, phones, keyboards and laptops in the exam room for non-BYOD candidates. Leave the smartwatch at the hotel.

Step-by-Step Check-in Walkthrough

Cisco does not publish a minute-by-minute check-in script for lab facilities. The sequence below is built from the documented requirements: ID check, agreement, storage, security scan and proctor instructions. Exact order and timing can vary by site, so treat it as the likely flow and confirm details in your confirmation email. (confirm on the official page)

  1. Find the right address. The address is in your confirmation email and on the page for your lab location. Sticking point: facilities and mobile events use different venues, and start times vary by location. Handle it by checking the email again the evening before and verifying your profile email is current, since Cisco uses it for any change notices.
  2. Arrive early. Cisco allows you to start if you arrive less than two hours after the start time, but you must finish with the rest of the group. After two hours, you cannot start. Sticking point: arriving late does not extend your time. Handle it by treating the start time as a hard deadline, not a suggestion.
  3. Present two IDs. Both need your signature, and one must be a government photo ID. Sticking point: a missing signature or a name that differs from your booking. Handle it by checking both documents the night before, and keep the originals together in your hand, not buried in a bag.
  4. Confirm the confidentiality agreement. You accepted the Cisco Certification and Confidentiality Agreement when you scheduled, because scheduling is not complete without it. Sticking point: Cisco says a refusal to accept the terms terminates the exam and forfeits the entire fee. Handle it by reading the agreement at home, not at the desk.
  5. Store your belongings. Phones, wallet, paper, pens and electronics go into the designated area, powered off. Sticking point: a phone that is silent but still on. Handle it by powering it off completely.
  6. Self-scan with the metal detector. The proctor demonstrates, then you scan yourself. Sticking point: metal in belts, jewelry or pockets that keeps setting it off. Handle it by wearing simple clothing and removing metal items before you reach the desk.
  7. BYOD candidates only: boot your laptop. You must show you can start your laptop from the Cisco-provided USB. Sticking point: a peripheral that was not recognized at boot. Handle it by repeating the compatibility test the day before.
  8. Listen to the proctor briefing. The exam is written in English. The proctor may brief you in English or in the local language. Sticking point: missing a rule because you were reading ahead. Handle it by asking questions about procedure before the clock starts.
  9. Start the exam and confirm your equipment works. Cisco tells you to stop troubleshooting after 10 minutes and report problems with provided equipment to the proctor. Handle it by reporting early rather than fighting the console.

What the Proctor Looks For During Screening

Because there is no room scan on camera, the screening is physical and procedural. Based on Cisco’s published rules, the proctor is checking for these things:

  • Anything that could record or store information: cameras, recording devices, storage media, phones and watches.
  • Notes, books, documentation and paper that did not come from the lab. The one exception is a paper dictionary, which is allowed after the proctor inspects it.
  • Whether you clear the handheld metal detector self-scan. The proctor may ask you to scan again at any point during the exam.
  • Whether you sign and accept the agreements, and whether your IDs satisfy the two-ID rule.
  • Whether your BYOD hardware is on the allowed list and shows no sign of tampering.

Rules During the Exam

Cisco does not publish a graded ladder of “warning for this, ban for that.” What it publishes is a list of actions that count as suspicious activity under its NDA, plus a statement that penalties can reach a lifetime ban and nullification of all previous certifications. The split below is my reading of that policy, so treat the first tier as likely proctor interventions rather than a guaranteed Cisco process. (confirm on the official page)

Tier 1: Fix It Now, Usually Raised by the Proctor

  • Leaving the lab room without telling the proctor, or being gone longer than 10 minutes without a reason you can justify.
  • Failing to keep Cisco-provided scratch paper and stationery at your station. These items are inventoried at the end.
  • Failing to follow procedures set by the facility or the proctor.
  • Equipment trouble you did not report within about 10 minutes of troubleshooting.

Tier 2: Violations Cisco Lists as Misconduct

  • Possessing notes, books, phones, pagers, electronic media or recording devices during the exam.
  • Removing test materials, scrap paper or media from the lab environment.
  • Discussing test content with anyone other than the proctor without written permission from the CCIE department, or posting or forwarding test content.
  • Using false documents or a false identity, or having someone else test for you.
  • Using Cisco TAC to resolve test questions or to study for CCIE exams.
  • Disruptive or harmful behavior.

Cisco says penalties can include up to a lifetime ban on all future exams and nullification of all previous certifications. Cisco’s policy page also describes a Cisco Exam Security Tipline for reporting violations. I could not find a published appeal process for a misconduct ruling on the lab pages I reviewed, so ask Cisco support if you are in that situation. (confirm on the official page)

Exam Tip: Save your configurations often. Cisco says it is never the proctor’s job to save them for you, and a hardware fault does not rescue configuration you never saved. Make saving a habit at every checkpoint of every task.

Rules on Breaks, Scratch Paper and Drinks

Short breaks, such as restroom visits or Cisco-provided refreshments, are allowed if you notify the proctor and they can locate you. Breaks longer than 10 minutes must be justified. The clock does not stop for them. Whether a full lunch break is provided, how long it is and whether it counts against your eight hours are not stated on the pages I reviewed. (confirm on the official page)

You cannot bring your own paper or pens. Cisco provides scratch paper and stationery, which stay on your exam station and are counted at the end. Personal food and drinks are not covered in the published policy, so ask before you pack anything. (confirm on the official page)

You must stay inside the lab for the whole exam. If you want to end early, tell the proctor first.

Online Proctored vs. Test Center

The lab has no online option, so the useful comparison is the lab against the ENCOR core exam, which can be taken online or at a test center. Cisco describes all Associate, Professional and Expert written exams as available both in person and online. ENCOR, like other written exams, uses the Pearson VUE ecosystem. The columns below are rough pointers, so rely on the official pages for the details of each. (confirm on the official page)

TopicCCIE EI labENCOR core exam, onlineENCOR core exam, test center
WhereCisco lab facility or mobile lab onlyYour home or officePearson VUE test center
FormatHands-on lab, up to 8 hoursWritten examWritten exam
BookingCisco Expert Level Certifications portalCisco Certification Tracking SystemCisco Certification Tracking System
SurveillanceCCTV and handheld metal detector self-scanRemote proctor and webcam (confirm on the official page)Test center procedures
Your own deviceNot allowed, except BYOD list at mobile labsYour own computerProvided by the test center
ID ruleTwo IDs, both signed, one government photo IDFollow Pearson VUE rules (confirm on the official page)Two IDs, both signed, one government photo ID
Cancel or rescheduleNo cancellations; reschedule costs USD 500 and is not allowed within 3 calendar daysFollow Pearson VUE policy (confirm on the official page)Follow Pearson VUE policy (confirm on the official page)

Who each option suits: if you can only test in your home country and the nearest Cisco facility is a flight away, a mobile lab or a facility abroad may be your only route, and the visa and travel costs are yours. Cisco does not reimburse travel under any circumstances. If you prefer your own keyboard, a BYOD event lets you use it, but you accept the hardware compatibility work. If you want zero equipment risk, choose a permanent facility with Cisco-provided gear.

Exam Day Checklist

The Night Before

  • Re-read your confirmation email for the address, start time and any site-specific instructions.
  • Check that your name on both IDs matches your portal profile, and that both documents carry your signature.
  • Pack the two IDs where you can reach them without opening luggage.
  • BYOD only: repeat the Ubuntu live-USB test and pack the laptop, power cable, keyboard, mouse, monitor, cables and USB hub.
  • Choose clothing with no metal.
  • Plan the route and a backup for the morning commute, since lateness has no grace beyond Cisco’s two-hour rule.

60 Minutes Before

  • Eat something you already know sits well with you.
  • Switch off your phone and any other electronics you plan to store.
  • Leave watches and wearable devices at the hotel.
  • Travel to the venue.

30 Minutes Before

  • Arrive, find the check-in desk and have both IDs in your hand.
  • Use the restroom, because short breaks still run on your clock.
  • Store your personal items as the proctor directs.
  • BYOD only: be ready to demonstrate booting from the Cisco USB.

During the Exam

  • Listen to the briefing and ask any procedure questions before you start.
  • Save configurations regularly.
  • If equipment fails, stop troubleshooting after about 10 minutes and tell the proctor.
  • Tell the proctor when you leave your seat, and keep any break short.
  • Leave all Cisco-provided paper and stationery on the station when you finish.

FAQ

Can I take the CCIE EI lab online from home?

No. Cisco says all Expert lab and practical exams are offered in person. Only the core exam, ENCOR, has an online option.

What if I arrive late?

If you arrive less than two hours after the start time, you can start but must finish with the group, so you lose the time. If you arrive more than two hours late, you cannot start, and Cisco’s no-show terms may apply. A no-show forfeits the full payment and blocks another lab booking for 30 days.

What happens if the lab equipment or network breaks during my exam?

Spend no more than 10 minutes troubleshooting, then report it to the proctor. If the cause is the lab environment and expected repair time is under two hours, the proctor extends your session by the time you lost. If the repair would take more than two hours, the exam is canceled and you open a case through certification online support. Cisco then offers a free reschedule or a voucher, but not a refund. Proctors do not troubleshoot your configuration.

Can I bring my own laptop?

Only at BYOD mobile lab events, and only the listed devices after passing the compatibility test. At permanent facilities and Cisco-kit mobile labs, you bring no devices.

Can I cancel or reschedule my lab booking?

Cancellation is not allowed and the full payment is forfeited. You can reschedule, but not within three calendar days of the exam, and a non-refundable USD 500 fee plus local taxes applies.

When do I get my result?

You can view your result online, usually within two business days depending on the country where you tested. It is pass or fail only. A failing report shows areas to study. If you fail, you must wait 30 calendar days before scheduling the same exam again.

Can I ask for a re-read if I fail?

Yes, for CCIE tracks. Request it within 14 days of the exam. The cost is USD 1,000 plus taxes, it takes up to three weeks, and only one re-read per attempt is allowed. Cisco says refunds are given only when the result changes from fail to pass.

Is paper or a whiteboard allowed?

Only Cisco-provided scratch paper and stationery at your station. Personal paper and pens go into storage. Cisco’s published policy does not mention a digital whiteboard. (confirm on the official page)

References

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Last modified: October 9, 2026

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