Respuesta de referencia
First, I'd investigate, not assume. Missing commitments could mean several things: overcommitment, technical debt slowing us down, poor estimation, or external blockers.
I'd start by looking at data. What were we committing to two PIs ago versus now? What's our predictability trend? Are we consistently committing to the same velocity but only delivering 70%? That tells me our estimation is off, and we need to recalibrate our commitments to match reality.
Then I'd have conversations with the team without judgment. ‘We're consistently missing our goals. What's getting in the way?' Often I hear: ‘We inherit too much technical debt,' or ‘We're pulled into firefighting,' or ‘The stories are too big to estimate accurately.'
If it's technical debt, I work with them to allocate a percentage of each PI to paying that down. If it's firefighting, we need to fix the root cause of those fires. If estimation is the problem, we do story sizing workshops and get better at breaking down work.
I'd also reset expectations. If a team can realistically deliver 30 points per sprint, let's commit to that rather than 45 points and fail. Predictability is more valuable than optimistic planning.
Most importantly, I frame this as ‘Let's get honest about what we can do' rather than ‘You're failing.' The goal is sustainable delivery, not heroic efforts.