Respuesta de referencia
In a connectivity issue, step by step structured troubleshooting approach is important. Here, firstly we check physical layer by controlling cable connection and link lights. Then, we check ip configuration of the related device. Then, we use ping tests by pinging localhost, default gateway, remote device.
We can also use traceroute to see the path follow towards the destination device. DNS settings, Access List and Firewall rules are also other parts that we can check during a network connectivity issue.
Follow-up Question: How do you verify if a device has a valid IP configuration?
In different systems, we can check ip configurations with different commands:
- In Windows: ipconfig
- In Linux/Mac: ifconfig or ip addr
With these commands we can verify IP address, Subnet mask, Default gateway, DNS server. These setting can be configured manually by static ip addressing or by the help of DHCP (Dynamic Host Configuration Protocol) with Dynamic IP Addressing. Here, we can also check if the device has an APIPA address (169.254.x.x) which indicates a DHCP failure.