{"id":24474,"date":"2026-11-13T13:59:24","date_gmt":"2026-11-13T05:59:24","guid":{"rendered":"https:\/\/cciedump.spoto.net\/blog\/?p=24474"},"modified":"2026-11-13T13:59:28","modified_gmt":"2026-11-13T05:59:28","slug":"cem-aee-proctoru-check-in-guide-2026","status":"publish","type":"post","link":"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html","title":{"rendered":"CEM Exam Check-in 2026: AEE Remote Proctoring Guide"},"content":{"rendered":"\n<p>This guide is for candidates sitting the AEE Certified Energy Manager (CEM) exam online for the first time. If ProctorU&#8217;s general rules differ from AEE&#8217;s, the difference will be pointed out and AEE&#8217;s rules will prevail. Anything you need confirm on an official page is marked.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-decimal ez-toc-light-blue\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" style=\"display: none;\"><i class=\"ez-toc-glyphicon ez-toc-icon-toggle\"><\/i><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#How_This_Exam_Is_Delivered\" title=\"How This Exam Is Delivered\">How This Exam Is Delivered<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Pre-Exam_Preparation\" title=\"Pre-Exam Preparation\">Pre-Exam Preparation<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Hardware_and_Network_Requirements\" title=\"Hardware and Network Requirements\">Hardware and Network Requirements<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#ID_Requirements\" title=\"ID Requirements\">ID Requirements<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Testing_Environment\" title=\"Testing Environment\">Testing Environment<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Step-by-Step_Check-in_Walkthrough\" title=\"Step-by-Step Check-in Walkthrough\">Step-by-Step Check-in Walkthrough<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#What_the_Proctor_Looks_For_During_the_Room_Scan\" title=\"What the Proctor Looks For During the Room Scan\">What the Proctor Looks For During the Room Scan<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Rules_During_the_Exam\" title=\"Rules During the Exam\">Rules During the Exam<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Tier_1_Fixable_Problems_Session_Continues\" title=\"Tier 1: Fixable Problems (Session Continues)\">Tier 1: Fixable Problems (Session Continues)<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Tier_2_Immediate_Failure_or_Termination\" title=\"Tier 2: Immediate Failure or Termination\">Tier 2: Immediate Failure or Termination<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Rules_on_Breaks_Scratch_Paper_and_Drinks\" title=\"Rules on Breaks, Scratch Paper and Drinks\">Rules on Breaks, Scratch Paper and Drinks<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Online_Proctored_vs_Test_Center\" title=\"Online Proctored vs. Test Center\">Online Proctored vs. Test Center<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Exam_Day_Checklist\" title=\"Exam Day Checklist\">Exam Day Checklist<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#The_Night_Before\" title=\"The Night Before\">The Night Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#60_Minutes_Before\" title=\"60 Minutes Before\">60 Minutes Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#30_Minutes_Before\" title=\"30 Minutes Before\">30 Minutes Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#During_the_Exam\" title=\"During the Exam\">During the Exam<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#FAQ\" title=\"FAQ\">FAQ<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Questions_Candidates_Ask_Most\" title=\"Questions Candidates Ask Most\">Questions Candidates Ask Most<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#References\" title=\"References\">References<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\/#Sources_Checked_for_This_Guide\" title=\"Sources Checked for This Guide\">Sources Checked for This Guide<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_This_Exam_Is_Delivered\"><\/span>How This Exam Is Delivered<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AEE gives you two ways to sit the CEM. The first is remote proctoring: you take the exam at home or in your office on your own computer, watched by a live proctor over webcam and screen share. The second is a live, in-person exam, normally held on the last day of an AEE training program. AEE\u2019s own materials describe these two routes and do not list a network of commercial test centers. Some third-party sites say the CEM is also offered at \u201capproved testing centers.\u201d (confirm on the official page)<\/p>\n\n\n\n<p>The remote exam runs on <strong>ProctorU<\/strong>, which is part of Meazure Learning, and you must use ProctorU\u2019s <strong>Guardian Browser<\/strong>. It is not delivered through Pearson VUE or PSI. If you have done an OnVUE exam, the flow will feel familiar (photos, room scan, live proctor), but the software is different.<\/p>\n\n\n\n<p>Regional availability is the part that trips up international candidates. AEE\u2019s remote proctoring page tells candidates outside the U.S. to contact their local training provider for availability and registration, and AEE publishes no country list. The handbook also says the exam, when administered in the United States, is offered only in English. Ask your training provider about language and remote availability before you pay for anything. (confirm on the official page)<\/p>\n\n\n\n<p>The sequence before check-in matters too. You complete an approved training program, submit the certification application (AEE asks for it at least four weeks before your desired exam date), wait for AEE\u2019s approval email, and then receive a ProctorU invitation to the primary email on your application.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Item<\/th><th>What the sources say<\/th><\/tr><\/thead><tbody><tr><td>Exam name \/ code<\/td><td>Certified Energy Manager (CEM). AEE does not publish a separate numeric exam code.<\/td><\/tr><tr><td>Duration<\/td><td>4 hours. Check-in time with the proctor does not count against it.<\/td><\/tr><tr><td>Questions<\/td><td>130 multiple-choice questions: 120 scored and 10 unmarked trial questions (Body of Knowledge &amp; Study Guide v1.8). Answer all of them; the handbook says wrong answers are not penalized.<\/td><\/tr><tr><td>Format<\/td><td>Open book and open notes, calculator required.<\/td><\/tr><tr><td>Passing score<\/td><td>700 points. AEE does not publish the full score scale.<\/td><\/tr><tr><td>Delivery platform<\/td><td>ProctorU (Meazure Learning) with Guardian Browser for remote; AEE-proctored live exam after in-person training.<\/td><\/tr><tr><td>Check-in window<\/td><td>Log in 5 minutes before your appointment (AEE Remote Proctoring page). The handbook says 3\u20135 minutes; a training partner\u2019s copy of the rules says 10. (confirm on the official page)<\/td><\/tr><tr><td>Fees<\/td><td>$500 application fee includes the first exam. Retest: $250. Cancel or no-show within 24 hours: $75 to AEE. Booking within 72 hours adds a ProctorU fee of $8\u2013$20; booking under 24 hours is not possible.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Pre-Exam_Preparation\"><\/span>Pre-Exam Preparation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Hardware_and_Network_Requirements\"><\/span>Hardware and Network Requirements<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your computer must pass ProctorU\u2019s checks and AEE\u2019s extra restrictions. Here is what to line up.<\/p>\n\n\n\n<ul><li><strong>A laptop or desktop.<\/strong> AEE says Windows or Apple OS; ProctorU lists Windows 10 or later and macOS 11.0 or later. Phones, tablets and Chromebooks are not accepted. ProctorU\u2019s general page mentions a ChromeOS extension workflow, but AEE states it does not proctor Chromebooks, so follow AEE.<\/li><li><strong>Guardian Browser, installed and used to sign in.<\/strong> Chrome and Firefox will not work for this exam.<\/li><li><strong>Webcam and microphone.<\/strong> A built-in webcam is fine. ProctorU\u2019s minimum is 640&#215;480 resolution. The microphone cannot be the one built into headphones, and you need working speakers.<\/li><li><strong>Internet at 3 Mbps up and 3 Mbps down<\/strong> (ProctorU\u2019s minimum). Wired or Wi-Fi is fine, but AEE says a phone hotspot is not approved.<\/li><li><strong>ProctorU\u2019s other minimums:<\/strong> 8 GB RAM, 4-core 2.4 GHz CPU, 1366&#215;768 screen resolution, and ports 80 and 443 open.<\/li><li><strong>One monitor only.<\/strong> ProctorU says all other displays must be disconnected, and AEE\u2019s rules say no duplicated monitors.<\/li><li><strong>Administrator rights on the computer.<\/strong> The proctor needs to share your desktop, and AEE says that requires some admin privileges.<\/li><li><strong>No remote-control software running<\/strong>, such as AnyDesk, TeamViewer or Splashtop, and no virtual machine, remote desktop or VPN. Apple Boot Camp is also not allowed.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong> ProctorU\u2019s automated \u201cTest Out Equipment\u201d check cannot detect a virtual machine or a blocked port. AEE tells you to run it inside Guardian, then click the Support icon, connect to a live agent, and ask them to confirm there are no blocked ports and that the LogMeIn Rescue applet works. Do this days before the exam, not on exam morning.<\/p><\/blockquote>\n\n\n\n<p>If you plan to use a work computer, send your IT team AEE\u2019s port and allow-list document early. Corporate firewalls are the most common reason candidates cannot connect to a proctor.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"ID_Requirements\"><\/span>ID Requirements<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AEE and ProctorU both require a government-issued photo ID, shown to the proctor on camera. The detail that matters most is the name.<\/p>\n\n\n\n<p>When you create your ProctorU account, AEE tells you to use the name you used on your certification application. ProctorU\u2019s general rule is that the name on your ID must match the name on your account, so the practical rule is: <strong>application name, ProctorU account name, and ID name should all match<\/strong>. Do not use a nickname, and keep any second surname, hyphen or suffix consistent across all three. If they do not match, contact AEE or your training provider well before exam day. ProctorU\u2019s test-center guidance asks for at least 10 days; whether that applies to remote exams is not stated. (confirm on the official page)<\/p>\n\n\n\n<p>AEE does not say which ID type candidates in a given country should use, and it does not mention a secondary ID for remote exams. ProctorU\u2019s examples are a driver\u2019s license or passport, and its guidance says the ID must be valid and include a signature. (confirm on the official page)<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Testing_Environment\"><\/span>Testing Environment<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Take the exam in a private, well-lit room where nobody will walk in. AEE says no one is allowed in your exam space.<\/li><li>Do not test in a room where a clear glass wall or door lets someone see your screen.<\/li><li>Clear your desk. The proctor will ask you to remove everything that is not permanently attached or approved, and may check underneath. Do not open desk drawers during the exam.<\/li><li>Allowed at your desk: a printed, bound reference binder (ring or coil bound PDFs and notes), reference textbooks, a four-function, scientific, graphing or financial calculator, a ruler, a protractor, and book tabs.<\/li><li>For notes and calculations: a dry-erase whiteboard no larger than 12 \u00d7 16 inches with a marker and eraser (recommended by AEE), or four sheets of scratch paper if you have no whiteboard.<\/li><li>Not allowed: food, smoking or vaping, headphones, earplugs, earbuds, watches, and non-religious head coverings.<\/li><li>Not allowed in the room: cell phones, laptops other than your exam computer, and any device that can take images (handbook). Put your phone in another room before you start.<\/li><\/ul>\n\n\n\n<p>Drinks are a gray area. AEE\u2019s page bans food but does not mention beverages, while a training partner\u2019s copy of the rules allows a beverage if it is visible during the room scan. (confirm on the official page) Plain water in a clear glass is the lowest-risk choice.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Step-by-Step_Check-in_Walkthrough\"><\/span>Step-by-Step Check-in Walkthrough<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AEE does not publish one numbered check-in sequence. The order below combines AEE\u2019s instructions with ProctorU\u2019s standard launch process, and the exact order of photos and scans can vary. (confirm on the official page)<\/p>\n\n\n\n<ol><li><strong>Book your slot at least 72 hours ahead.<\/strong> ProctorU slots are available around the clock, but each time has limited capacity. <em>Sticking point:<\/em> no invitation email. Check spam and make sure you are looking at the primary email on your AEE application. <em>Sticking point:<\/em> time zone. Your exam starts at the time in the time zone you chose when you created the account, so double-check AM versus PM and time zone.<\/li><li><strong>Test your equipment in Guardian several days before.<\/strong> Download Guardian, sign in, choose Test Out Equipment, then use the Support icon to confirm ports and the LogMeIn Rescue applet. <em>Sticking point:<\/em> a corporate or school network. Switch to a home connection or get the allow-list sent to IT.<\/li><li><strong>Set up the room the night before.<\/strong> Clear the desk, assemble the binder, and unplug extra monitors. Hunting for a whiteboard marker at the start of check-in wastes time.<\/li><li><strong>Log in on exam day.<\/strong> Open Guardian, go to ProctorU, and log in 5 minutes before your appointment as AEE instructs. Be fully set up 30 minutes earlier. AEE does not publish a late-arrival grace period or what happens if you miss your start time, so treat the appointment time as firm. (confirm on the official page) A no-show or cancellation within 24 hours costs $75.<\/li><li><strong>Complete the pre-checks.<\/strong> Accept the terms, allow screen sharing, close third-party programs, then take a face photo and a photo of your ID. <em>Sticking point:<\/em> ID glare or a dark photo. Tilt the ID away from overhead lights and use the retake option.<\/li><li><strong>Wait in the lobby, and do not leave the ProctorU site.<\/strong> AEE warns that leaving costs you your appointment time. If nobody has connected after 20 minutes, use the Support icon at the top left to reach a live agent, or call the ProctorU number on AEE\u2019s page.<\/li><li><strong>Connect to the proctor.<\/strong> They will run the support applet you tested, ask permission to share your desktop, compare your face to your ID, and confirm no other programs are running. <em>Sticking point:<\/em> a VM or remote desktop detected at this stage. You will be told to exit it and reconnect on your host operating system.<\/li><li><strong>Do the room scan.<\/strong> You will pan the camera across the room and desk (see the next section). Expect to move items when the proctor asks.<\/li><li><strong>Start the exam.<\/strong> The proctor launches your exam. AEE says the time spent connecting, verifying identity and preparing does not come out of your 4 hours.<\/li><\/ol>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong> Candidates lose appointments by closing the ProctorU window while waiting. If the proctor is slow, keep the page open and use chat or phone support. Closing it forfeits your slot.<\/p><\/blockquote>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"What_the_Proctor_Looks_For_During_the_Room_Scan\"><\/span>What the Proctor Looks For During the Room Scan<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AEE says the proctor will have you pan your room and desk to confirm you are alone. In practice, expect them to check the following, and move your camera slowly so each item is clear.<\/p>\n\n\n\n<ul><li>All four walls, and any door or window behind or beside you.<\/li><li>The full desk surface, then the area under the desk.<\/li><li>Your binder, textbooks and tabs. Pages should be bound, and loose papers will be a problem.<\/li><li>The front and back of your whiteboard, which should be clean before you start.<\/li><li>Your calculator, to confirm it is a standalone device with no internet capability.<\/li><li>Other screens, devices, phones, watches, earbuds, and extra people.<\/li><li>Your head and hands. ProctorU\u2019s general process can also include a look at your ears or wrists. (confirm on the official page)<\/li><\/ul>\n\n\n\n<p>The scan repeats after any bathroom break, so keep the desk exactly as the proctor approved it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong> Your binder is the item most likely to cause trouble. AEE bans adding or removing paper from it during the exam, and writing on any workbook, textbook or printed note means an automatic failing score. Bring a clean whiteboard, take every note there, and leave your binder untouched except for reading.<\/p><\/blockquote>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Rules_During_the_Exam\"><\/span>Rules During the Exam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Tier_1_Fixable_Problems_Session_Continues\"><\/span>Tier 1: Fixable Problems (Session Continues)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Unauthorized programs running: you are asked to close them.<\/li><li>A virtual machine or remote desktop detected: you are asked to exit and reconnect on your host operating system.<\/li><li>Clutter on the desk: you are asked to remove it.<\/li><li>A dropped connection: ProctorU tries to reconnect you, and you can also reconnect from your ProctorU account.<\/li><li>A bathroom break: you must redo the room scan when you return before the exam resumes.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Tier_2_Immediate_Failure_or_Termination\"><\/span>Tier 2: Immediate Failure or Termination<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Talking, or reading questions aloud. AEE says you will be excused from the exam and receive a failing score.<\/li><li>Writing on your workbook, textbook or printed notes: automatic failing score.<\/li><li>Adding paper to, or removing paper from, your binder during the exam.<\/li><li>Unauthorized materials, devices or people in the room.<\/li><li>An active remote software connection, including a VPN or virtual machine: the exam may be terminated and the $75 reschedule fee applies.<\/li><\/ul>\n\n\n\n<p>The handbook says anyone found violating the testing rules is automatically disqualified, dismissed and reported, and cannot retake the exam for six months. A training partner\u2019s copy of AEE\u2019s procedures adds that AEE may investigate irregularities, require a retest, and revoke certification even after it is awarded. (confirm on the official page)<\/p>\n\n\n\n<p>For appeals, the handbook says candidates may appeal exam results within 60 days of the result date. Start by emailing certification@aeecenter.org to request reconsideration; if that fails, request an appeal form. The Appeals Board then has 45 days to decide. Whether a misconduct finding goes through this same route is not spelled out. (confirm on the official page)<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Rules_on_Breaks_Scratch_Paper_and_Drinks\"><\/span>Rules on Breaks, Scratch Paper and Drinks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Breaks.<\/strong> There are no scheduled breaks. You can ask to use the bathroom, but the clock keeps running and the proctor will have you redo the room scan when you return. Use the bathroom just before you log in.<\/p>\n\n\n\n<p><strong>Scratch paper.<\/strong> Use a whiteboard up to 12 \u00d7 16 inches, or four sheets of scratch paper if you have none. At the end you must erase the whiteboard or destroy the paper on camera before you exit.<\/p>\n\n\n\n<p><strong>Calculator.<\/strong> A calculator is required. It must be standalone and cannot have internet capability. Phone calculators are banned.<\/p>\n\n\n\n<p><strong>Drinks and food.<\/strong> No food. See the note above on drinks.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong> Four hours is long. Plan the bathroom trip before you launch and keep water within reach, because a break mid-exam costs you both time and a second room scan.<\/p><\/blockquote>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Online_Proctored_vs_Test_Center\"><\/span>Online Proctored vs. Test Center<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For the CEM, \u201ctest center\u201d means AEE\u2019s live exam held after in-person training, not a commercial testing center.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Factor<\/th><th>Online proctored (ProctorU)<\/th><th>Live in-person exam<\/th><\/tr><\/thead><tbody><tr><td>Where<\/td><td>Your home or office<\/td><td>The training location<\/td><\/tr><tr><td>Scheduling<\/td><td>Book in ProctorU, at least 72 hours ahead<\/td><td>Tied to a live seminar date<\/td><\/tr><tr><td>Check-in<\/td><td>Log in 5 minutes before; pre-checks and room scan with a proctor<\/td><td>Sign-in starts at least 30 minutes before the posted time<\/td><\/tr><tr><td>Late arrival<\/td><td>No grace period published (confirm on the official page)<\/td><td>More than 30 minutes late: not admitted, fees forfeited<\/td><\/tr><tr><td>ID<\/td><td>Government photo ID shown on camera<\/td><td>Government photo ID at sign-in<\/td><\/tr><tr><td>Breaks<\/td><td>On request, clock keeps running, room rescan<\/td><td>On request, one person at a time, clock keeps running<\/td><\/tr><tr><td>Answers<\/td><td>Recorded electronically<\/td><td>Paper answer sheet in number 2 pencil<\/td><\/tr><tr><td>Notes<\/td><td>Whiteboard or four scratch sheets<\/td><td>Scratch paper handed in at the end<\/td><\/tr><tr><td>Main risk<\/td><td>Technical: firewalls, VMs, connection drops<\/td><td>Travel and fixed dates<\/td><\/tr><tr><td>Extra cost<\/td><td>ProctorU fee if booked inside 72 hours<\/td><td>Travel and training costs<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Online suits<\/strong> candidates who can control a quiet room, own a compatible personal computer, and need a flexible date. <strong>Live suits<\/strong> candidates who are already attending training, have unreliable internet or a locked-down work laptop, or do not want to risk a technical problem on a 4-hour exam. Candidates outside the U.S. should confirm with their training provider which of these options is offered. (confirm on the official page)<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Exam_Day_Checklist\"><\/span>Exam Day Checklist<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"The_Night_Before\"><\/span>The Night Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Unplug your second monitor, and any dock, from the exam computer.<\/li><li>Close or disable any VPN, remote-control tool and virtual machine.<\/li><li>Restart the computer, then confirm Guardian opens and signs in to your ProctorU account.<\/li><li>Confirm your appointment time, AM or PM, and time zone in ProctorU.<\/li><li>Put your passport or other government photo ID where you will find it.<\/li><li>Check that the ID name matches your application and ProctorU account name.<\/li><li>Bind and tab your reference binder, and clean your whiteboard.<\/li><li>Tell everyone in the house when you will be unavailable.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"60_Minutes_Before\"><\/span>60 Minutes Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Plug in the laptop and use a wired connection if you can.<\/li><li>Clear the desk completely, and check under it.<\/li><li>Take off your watch and remove earbuds and headphones.<\/li><li>Move your phone to another room.<\/li><li>Close every app you do not need and turn off chat and update pop-ups.<\/li><li>Use the bathroom.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"30_Minutes_Before\"><\/span>30 Minutes Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Sit at the desk with the binder, calculator, whiteboard, marker, eraser and ID within reach.<\/li><li>Check lighting on your face and on the ID.<\/li><li>Check that the webcam shows you clearly, and that nothing glass-fronted shows your screen.<\/li><li>Pour water if you plan to have it, and keep it clear and visible.<\/li><li>Open Guardian and be ready to log in at the 5-minute mark.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"During_the_Exam\"><\/span>During the Exam<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Stay silent and do not read questions aloud.<\/li><li>Write only on the whiteboard or scratch paper, never in your binder or books.<\/li><li>Keep your face and hands visible to the camera.<\/li><li>Answer all 130 questions, since wrong answers are not penalized.<\/li><li>Mark hard questions and return to them if time allows.<\/li><li>If something breaks, tell the proctor and do not just keep going if you want to reschedule. Then contact AEE immediately.<\/li><li>At the end, erase the whiteboard or destroy the scratch paper on camera before exiting.<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Questions_Candidates_Ask_Most\"><\/span>Questions Candidates Ask Most<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>What happens if my internet drops?<\/h4>\n\n\n\n<p>ProctorU will try to reconnect you, and you can also reconnect from your ProctorU account. If you lose time or have technical trouble, tell the proctor if you want to stop and reschedule, then contact AEE immediately. If you carry on and fail, AEE says the retest fee will not be waived.<\/p>\n\n\n\n<h4>Can I use my laptop\u2019s built-in webcam?<\/h4>\n\n\n\n<p>Yes. AEE lists a working webcam, internal or external. ProctorU\u2019s minimum is 640&#215;480 resolution.<\/p>\n\n\n\n<h4>What if the proctor never connects, or check-in times out?<\/h4>\n\n\n\n<p>AEE does not define a check-in timeout. Its instruction is to stay on the ProctorU site, because leaving loses your appointment. After 20 minutes without a proctor, use the Support icon or call ProctorU. A no-show costs $75 to AEE before you can reschedule.<\/p>\n\n\n\n<h4>Can I use an external monitor with my laptop closed?<\/h4>\n\n\n\n<p>ProctorU\u2019s general page allows one external monitor on a closed laptop if it is set to mirror, but AEE\u2019s rules say no duplicated monitors. Follow AEE and use the laptop screen alone. (confirm on the official page)<\/p>\n\n\n\n<h4>Can I use my work laptop?<\/h4>\n\n\n\n<p>You can, but it is the riskiest choice. You need admin rights, open ports, and no VPN or remote tools running. Send AEE\u2019s allow-list document to your IT team and test with a live ProctorU agent well in advance.<\/p>\n\n\n\n<h4>My ID name does not match my application. What do I do?<\/h4>\n\n\n\n<p>Contact AEE or your training provider before exam day so the record is corrected. Do not try to fix it at check-in, because the proctor cannot change your account details.<\/p>\n\n\n\n<h4>Can I use PDFs on a tablet or second screen as my reference?<\/h4>\n\n\n\n<p>No. Only printed, bound reference materials are allowed, and the handbook bans tablets, laptops and any use of the internet or email during the exam.<\/p>\n\n\n\n<h4>Can I take the exam from outside the United States?<\/h4>\n\n\n\n<p>AEE tells candidates outside the U.S. to contact their local training provider for availability and registration. Remote proctoring is not guaranteed in every country. (confirm on the official page)<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"References\"><\/span>References<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Sources_Checked_for_This_Guide\"><\/span>Sources Checked for This Guide<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>References<\/h4>\n\n\n\n<ul><li><a href=\"https:\/\/www.aeecenter.org\/remote-proctoring\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AEE Remote Proctoring page (procedures, exam rules, fees)<\/a><\/li><li><a href=\"https:\/\/www.aeecenter.org\/aee-certifications\/certification-faqs\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AEE Certification FAQs<\/a><\/li><li><a href=\"https:\/\/www.aeecenter.org\/wp-content\/uploads\/2024\/03\/CEMHandbook-2.15.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CEM Candidate Handbook v2.15<\/a><\/li><li><a href=\"https:\/\/www.aeecenter.org\/wp-content\/uploads\/2024\/03\/CEM-BodyofKnowledge_StudyGuide_1.8.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CEM Body of Knowledge &amp; Study Guide v1.8<\/a><\/li><li><a href=\"https:\/\/www.aeecenter.org\/certified-energy-manager\/becoming-a-cem\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">AEE: Becoming a CEM<\/a><\/li><li><a href=\"https:\/\/www.aeecenter.org\/wp-content\/uploads\/2023\/01\/ML-Guardian-Client-Port_Protocol-and-Allow-List-Information_2.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Guardian port and allow-list information for IT teams<\/a><\/li><li><a href=\"https:\/\/support.proctoru.com\/hc\/articles\/24692181239309-Equipment-Requirements\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProctorU equipment requirements<\/a><\/li><li><a href=\"https:\/\/support.proctoru.com\/hc\/en-us\/articles\/360043565051-Exam-Day-What-to-Expect\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProctorU: Exam Day, What to Expect<\/a><\/li><li><a href=\"https:\/\/support.proctoru.com\/hc\/en-us\/articles\/24727512521101-What-to-Bring-to-an-In-person-Proctoring-Session-at-a-Test-Center\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProctorU: ID requirements (test center page, reference only)<\/a><\/li><li><a href=\"https:\/\/www.meazurelearning.com\/exam-technology\/meazure-exam-platform\/online-proctoring-faq\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Meazure Learning online proctoring FAQ<\/a><\/li><li><a href=\"https:\/\/cietcanada.com\/wp-content\/uploads\/2021\/04\/ProctorU-Guidelines-for-Participants.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CIET: remote proctoring procedures for international participants (training partner copy, reference only)<\/a><\/li><\/ul>\n<div class='sfsi_Sicons' style='width: 100%; display: inline-block; vertical-align: middle; text-align:left'><div style='margin:0px 8px 0px 0px; line-height: 24px'><span>Please follow and like us:<\/span><\/div><div class='sfsi_socialwpr'><div class='sf_fb_share sf_icon' style='text-align:left;vertical-align: middle;'><a href='https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fcciedump.spoto.net%2Fblog%2Fcem-aee-proctoru-check-in-guide-2026_24474.html' style='display:inline-block;'  > <img class='sfsi_wicon'  data-pin-nopin='true' width='auto' height='auto' alt='fb-share-icon' title='Facebook Share' src='https:\/\/cciedump.spoto.net\/blog\/wp-content\/plugins\/ultimate-social-media-icons\/images\/visit_icons\/fbshare_bck.png'  \/><\/a><\/div><div class='sf_twiter sf_icon' style='display: inline-block;vertical-align: middle;width: auto;margin-left: 7px;'>\r\n\t\t\t\t\t\t<a target='_blank' href='https:\/\/twitter.com\/intent\/tweet?text=CEM+Exam+Check-in+2026%3A+AEE+Remote+Proctoring+Guide+https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html'style='display:inline-block' >\r\n\t\t\t\t\t\t\t<img data-pin-nopin= true width='auto' class='sfsi_wicon' src='https:\/\/cciedump.spoto.net\/blog\/wp-content\/plugins\/ultimate-social-media-icons\/images\/visit_icons\/en_US_Tweet.svg' alt='Tweet' title='Tweet' >\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div><div class='sf_pinit sf_icon' style='text-align:left;vertical-align: middle;float:left;line-height: 33px;width:auto;margin: 0 -2px;'><a href='#'  onclick='sfsi_pinterest_modal_images(event,\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\",\"CEM Exam Check-in 2026: AEE Remote Proctoring Guide\")' style='display:inline-block;'  > <img class='sfsi_wicon'  data-pin-nopin='true' width='auto' height='auto' alt='fb-share-icon' title='Pin Share' src='https:\/\/cciedump.spoto.net\/blog\/wp-content\/plugins\/ultimate-social-media-icons\/images\/share_icons\/Pinterest_Save\/en_US_save.svg'  \/><\/a><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>This guide is for candidates sitting the AEE Certified Energy Manager (CEM) exam online for the first time. If ProctorU&#8217;s general rules differ from AEE&#8217;s, the difference will be pointed out and AEE&#8217;s rules will prevail. Anything you need confirm on an official page is marked. Table of Contents How This Exam Is DeliveredPre-Exam PreparationHardware&#8230; &raquo; <a class=\"read-more-link\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\">read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":24066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1282],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CEM Exam Check-in 2026: AEE Remote Proctoring Guide - SPOTO Official Blog<\/title>\n<meta name=\"description\" content=\"CEM exam check-in guide for AEE remote proctoring: ProctorU setup, ID name matching, room scan, break rules and an exam-day checklist.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CEM Exam Check-in 2026: AEE Remote Proctoring Guide - SPOTO Official Blog\" \/>\n<meta property=\"og:description\" content=\"CEM exam check-in guide for AEE remote proctoring: ProctorU setup, ID name matching, room scan, break rules and an exam-day checklist.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cciedump.spoto.net\/blog\/cem-aee-proctoru-check-in-guide-2026_24474.html\" \/>\n<meta property=\"og:site_name\" content=\"SPOTO Official Blog\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-13T05:59:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-13T05:59:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2026\/10\/check-in-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SPOTO Editor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#\/schema\/person\/25594d4796697ccb1ef63d55c269c638\",\"name\":\"SPOTO Club\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2020\/03\/spoto-facemask-96x96.jpg\",\"contentUrl\":\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2020\/03\/spoto-facemask-96x96.jpg\",\"caption\":\"SPOTO Club\"},\"logo\":{\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#personlogo\"},\"description\":\"SPOTO is an excellent leader in IT certification training for 20+ years. 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