{"id":24381,"date":"2026-11-03T17:16:52","date_gmt":"2026-11-03T09:16:52","guid":{"rendered":"https:\/\/cciedump.spoto.net\/blog\/?p=24381"},"modified":"2026-11-03T17:16:58","modified_gmt":"2026-11-03T09:16:58","slug":"gbci-leed-prometric-proproctor-check-in-guide-2026","status":"publish","type":"post","link":"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html","title":{"rendered":"GBCI LEED Exam Check-in 2026: Online ProProctor Guide"},"content":{"rendered":"\n<p>If you are sitting a GBCI exam from your desk for the first time, the exam content is only half the job. The other half is getting through check-in without being turned away. Most failed check-ins come down to the same few things: a name that does not match the ID, a room that is not ready, or a computer that was never tested. This guide walks you through all of it, in the order it happens.<\/p>\n\n\n\n<p><strong>Scope:<\/strong>&nbsp;GBCI&#8217;s published candidate handbooks currently cover the LEED Green Associate exam and the LEED AP with Specialty exams (BD+C, ID+C, O+M, Homes, ND). This guide is built from those handbooks, which were updated in September 2026, plus Prometric&#8217;s pages for GBCI exams. Other GBCI programs and the LEED for Homes Green Rater exam were not reviewed here, so check their own handbooks before relying on this article for them&nbsp;(confirm on the official page).<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-decimal ez-toc-light-blue\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" style=\"display: none;\"><i class=\"ez-toc-glyphicon ez-toc-icon-toggle\"><\/i><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#How_This_Exam_Is_Delivered\" title=\"How This Exam Is Delivered\">How This Exam Is Delivered<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Pre-Exam_Preparation\" title=\"Pre-Exam Preparation\">Pre-Exam Preparation<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Hardware_and_Network_Requirements\" title=\"Hardware and Network Requirements\">Hardware and Network Requirements<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#ID_Requirements\" title=\"ID Requirements\">ID Requirements<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Testing_Environment\" title=\"Testing Environment\">Testing Environment<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Step-by-Step_Check-in_Walkthrough\" title=\"Step-by-Step Check-in Walkthrough\">Step-by-Step Check-in Walkthrough<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#What_the_Proctor_Looks_For_During_the_Room_Scan\" title=\"What the Proctor Looks For During the Room Scan\">What the Proctor Looks For During the Room Scan<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Rules_During_the_Exam\" title=\"Rules During the Exam\">Rules During the Exam<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Tier_1_Issues_the_Proctor_Can_Ask_You_to_Fix\" title=\"Tier 1: Issues the Proctor Can Ask You to Fix\">Tier 1: Issues the Proctor Can Ask You to Fix<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Tier_2_Immediate_Loss_of_the_Session_or_Worse\" title=\"Tier 2: Immediate Loss of the Session or Worse\">Tier 2: Immediate Loss of the Session or Worse<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Rules_on_Breaks_Scratch_Paper_and_Drinks\" title=\"Rules on Breaks, Scratch Paper, and Drinks\">Rules on Breaks, Scratch Paper, and Drinks<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Online_Proctored_vs_Test_Center\" title=\"Online Proctored vs. Test Center\">Online Proctored vs. Test Center<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Exam_Day_Checklist\" title=\"Exam Day Checklist\">Exam Day Checklist<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#The_Night_Before\" title=\"The Night Before\">The Night Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#60_Minutes_Before\" title=\"60 Minutes Before\">60 Minutes Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#30_Minutes_Before\" title=\"30 Minutes Before\">30 Minutes Before<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#During_the_Exam\" title=\"During the Exam\">During the Exam<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#FAQ\" title=\"FAQ\">FAQ<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Technical_Problems\" title=\"Technical Problems\">Technical Problems<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#ID_and_Scheduling\" title=\"ID and Scheduling\">ID and Scheduling<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#After_a_Problem\" title=\"After a Problem\">After a Problem<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\/#Sources\" title=\"Sources\">Sources<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_This_Exam_Is_Delivered\"><\/span>How This Exam Is Delivered<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>GBCI does not run its own exam rooms.&nbsp;<a href=\"https:\/\/usgbc.gitbook.io\/leed-candidate-handbooks\/leed-green-associate-candidate-handbook\" target=\"_blank\" rel=\"noreferrer noopener\">The LEED Green Associate handbook<\/a>&nbsp;names Prometric as the exam delivery organization, and you choose between two options when you schedule: a Prometric test center, or a remotely proctored online exam using Prometric&#8217;s ProProctor application. You register and receive your eligibility ID (EID) on usgbc.org, then book the appointment on Prometric&#8217;s GBCI page.<\/p>\n\n\n\n<p>You cannot switch formats by editing your booking. If you booked a test center and want to go online (or the reverse), you cancel the first appointment and schedule the new one. Cancellation or rescheduling fees may apply depending on timing.<\/p>\n\n\n\n<p>The handbooks do not list which countries or regions can use online proctoring\u00a0(confirm on the official page). Prometric&#8217;s scheduler is the place to find out what is offered where you live. The only restriction in GBCI&#8217;s own documents is language: the Green Associate exam is English-only for now, and during online check-in every conversation with the Readiness Agent and the Remote Proctor is in English as well.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Item<\/th><th>What GBCI and Prometric publish<\/th><\/tr><\/thead><tbody><tr><td>Exams covered<\/td><td>LEED Green Associate; LEED AP with Specialty (BD+C, ID+C, O+M, Homes, ND)<\/td><\/tr><tr><td>Delivery platform<\/td><td>Prometric: test centers or ProProctor online<\/td><\/tr><tr><td>Questions<\/td><td>100 multiple-choice questions per exam, one correct answer each; some are unscored and you will not know which<\/td><\/tr><tr><td>Exam time<\/td><td>2 hours; the Green Associate handbook tells you to set aside 2 hours 20 minutes in total<\/td><\/tr><tr><td>Passing score<\/td><td>170 on the scaled range (Green Associate is scored 125 to 200)<\/td><\/tr><tr><td>Check-in window<\/td><td>Log on to ProProctor 30 minutes before your appointment; the earliest possible log-in time is not stated&nbsp;(confirm on the official page)<\/td><\/tr><tr><td>Late arrival<\/td><td>Arriving after your scheduled start time means you forfeit the exam and the fee; no grace period is published<\/td><\/tr><tr><td>Breaks online<\/td><td>Not permitted<\/td><\/tr><tr><td>Language<\/td><td>English only; translated Green Associate versions are expected in 2027<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>One timing note for AP candidates. The LEED AP with Specialty v5 beta exams ran a data-collection phase from June 30 to October 27, 2026, and a testing-only phase began October 28, 2026 and runs into January 2027. Beta candidates get a Notice of Completion instead of an instant score. Standard-registration candidates may land on either the beta or the final version depending on when they test. For a beta specialty-only sitting, the handbook says to plan 2 hours 10 minutes (10-minute optional tutorial plus the 2-hour exam).<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Pre-Exam_Preparation\"><\/span>Pre-Exam Preparation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Hardware_and_Network_Requirements\"><\/span>Hardware and Network Requirements<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Do these checks one week out, not the night before. GBCI tells candidates to install ProProctor at least a week early and run the system readiness check at the same time. You need the 16-digit confirmation number from Prometric&#8217;s appointment email to download the app, so find that email now (check spam and junk).<\/p>\n\n\n\n<ul><li><strong>Computer:<\/strong>&nbsp;a laptop or desktop only. Tablets (iPad, Android) are not supported. A Microsoft Surface works only in laptop mode.<\/li><li><strong>Operating system:<\/strong>&nbsp;Windows 8.1 or higher; macOS Monterey 12, Ventura 13.3 and later, Sonoma 14, Sequoia 15, or Tahoe 26. Not supported: macOS Ventura 13.0 to 13.2.1, anything older than Monterey 12, Chrome OS, Linux, and virtual machines.<\/li><li><strong>Browser:<\/strong>&nbsp;latest Google Chrome.<\/li><li><strong>Screen:<\/strong>&nbsp;1024 x 768 minimum, 1920 x 1080 recommended, with scaling at 100%.<\/li><li><strong>Webcam:<\/strong>&nbsp;640 x 480 minimum. Built-in is fine on a laptop. On a desktop you must use an external USB camera. Cameras built into monitors, keyboard cameras, and laptops with the camera near the keyboard are not accepted.<\/li><li><strong>Microphone:<\/strong>&nbsp;enabled. Bluetooth headsets are not supported. Whether wired headphones or earbuds are allowed during the exam is not spelled out in the handbook&nbsp;(confirm on the official page), so plan to test without them.<\/li><li><strong>Internet:<\/strong>&nbsp;at least 5.0 Mbps down and 0.5 Mbps up. GBCI recommends an Ethernet cable over Wi-Fi. Keep phones, tablets, TVs, and game consoles off your network during the exam.<\/li><li><strong>Monitors:<\/strong>&nbsp;one screen only. No second monitor, and no laptop with an external display attached. The computer must be undocked.<\/li><li><strong>Remote-access tools:<\/strong>&nbsp;close TeamViewer, Chrome Remote Desktop, UltraViewer and anything similar before launching ProProctor. Using them leads to disqualification and loss of the fee.<\/li><li><strong>Employer laptops:<\/strong>&nbsp;you need Administrator rights and permission to install ProProctor and change security settings. GBCI recommends using a personal internet connection rather than the company network, because background software can stop ProProctor from launching.<\/li><\/ul>\n\n\n\n<p>The handbooks do not mention VPNs by name&nbsp;(confirm on the official page). The safe move is to turn yours off. You may also need to temporarily disable browser ad blockers, your firewall, and antivirus, following Prometric&#8217;s installation guides for Windows and Mac.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong>&nbsp;The system readiness check does not test whether you have permission to install and launch ProProctor. A green result on a locked-down work laptop can still end in a failed launch on exam day. If the machine belongs to your employer, ask IT about admin rights before you book, not after.<\/p><\/blockquote>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"ID_Requirements\"><\/span>ID Requirements<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You need one valid government-issued ID that contains all four of these: your first and last name, a recent photo that looks like you, your signature, and both an issue date and an expiration date. It must be laminated or plasticized by the issuer, in its original form. Photocopies, duplicates, and digital IDs are rejected.<\/p>\n\n\n\n<p>The name rule is where candidates get hurt. The first and last name you typed when registering must match the ID exactly, in Roman characters. Accents, tildes, umlauts, and cedillas are not allowed in the name fields, so type the plain English-alphabet equivalent of what is printed on the ID. An ID printed only in non-Roman characters is not acceptable. Do not use a nickname on your USGBC account.<\/p>\n\n\n\n<ul><li>If the name on your account differs from your ID in any way, contact GBCI at least 10 business days before your exam date. If you do not, you will not be allowed to test and you forfeit the fee.<\/li><li>If you legally have only one name, enter &#8220;No Name&#8221; in the empty field and notify GBCI at least 10 business days ahead with your registered name and the exam date and time.<\/li><li>If your ID lacks a photo, signature, or dates, you need a second ID with the same Roman-character name that supplies what is missing. Examples GBCI lists: work ID, school ID, library card, health insurance card. Credit cards are not accepted as secondary ID in online check-in; they work only at test centers.<\/li><li>Not accepted: Social Security card, digital IDs, and, for India residents, Aadhaar cards. An India PAN card or voter ID without dates needs a second ID that has an expiration date.<\/li><\/ul>\n\n\n\n<p>For candidates outside the US, a passport is usually the cleanest choice because it typically carries a Roman-character name, photo, signature, and dates in one document&nbsp;(confirm on the official page). A national ID card is on GBCI&#8217;s list of IDs that typically comply, but only if it meets all four elements, which many do not (signature and issue date are the usual gaps). If your national ID is printed in a non-Roman script only, use your passport.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong>&nbsp;Compare your registered name to your ID letter by letter today. Check middle names, hyphens, and name order. A mismatch discovered at check-in cannot be fixed on the spot, and the window to fix it with GBCI closes 10 business days before the exam.<\/p><\/blockquote>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Testing_Environment\"><\/span>Testing Environment<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Use a room with a door that closes and good lighting. If anyone walks in during the exam, Prometric has to shut the session down, your result is voided, and you forfeit the full fee.<\/li><li>Cover windows and glass doors before you start. If you do not, the agent will make you log out, cover them, and log back in.<\/li><li>Clear the desk. Clutter can stop you from proceeding.<\/li><li>Remove or turn off every other screen and device in reach. Keep your phone out of reach and out of sight&nbsp;(confirm on the official page); the handbook treats any access to personal effects as a security infraction.<\/li><li>No smart glasses or AR glasses of any kind.<\/li><li>No paper, pen, pencil, or physical calculator. ProProctor provides a digital notepad and a digital calculator.<\/li><\/ul>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Step-by-Step_Check-in_Walkthrough\"><\/span>Step-by-Step Check-in Walkthrough<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The order below follows GBCI&#8217;s description of virtual check-in. Prometric&#8217;s own Test Drive covers the same flow (remote check-in, ID confirmation, 360-degree room check, person check, tutorial, sample test) in a 30-minute dry run. It costs extra, but it is the closest thing to a rehearsal you can buy.<\/p>\n\n\n\n<ol><li><strong>Install and test one week early.<\/strong>&nbsp;Download ProProctor using your confirmation number and run the readiness check.&nbsp;<em>Sticking point:<\/em>&nbsp;the check passes but the app will not launch.&nbsp;<em>Fix:<\/em>&nbsp;temporarily disable ad blockers, firewall, and antivirus as Prometric&#8217;s installation guides describe, and on a work laptop talk to IT.<\/li><li><strong>Set up the room and machine.<\/strong>&nbsp;Plug in Ethernet, undock, unplug the second monitor, close remote-access tools, cover windows.&nbsp;<em>Sticking point:<\/em>&nbsp;a hidden second display still connected.&nbsp;<em>Fix:<\/em>&nbsp;physically unplug it the night before rather than relying on settings.<\/li><li><strong>Log on 30 minutes early.<\/strong>&nbsp;Open ProProctor and sign in. Showing up after your scheduled start means a forfeited exam and fee. Your confirmation email shows the time in 24-hour notation with a time zone, so read it twice.<\/li><li><strong>Take the face photo.<\/strong>&nbsp;ProProctor captures an image from your webcam.&nbsp;<em>Sticking point:<\/em>&nbsp;dim light or a bright window behind you.&nbsp;<em>Fix:<\/em>&nbsp;face a lamp, not a window.<\/li><li><strong>Photograph your ID.<\/strong>&nbsp;Hold the original ID up to the camera.&nbsp;<em>Sticking point:<\/em>&nbsp;glare on a laminated card and a tiny signature that does not read.&nbsp;<em>Fix:<\/em>&nbsp;tilt the card slightly and have your secondary ID ready if the first one lacks a signature or dates.<\/li><li><strong>Wait for a Readiness Agent.<\/strong>&nbsp;The wait should not exceed 10 to 15 minutes. If it does, ProProctor may not be registering you in the lobby.&nbsp;<em>Fix:<\/em>&nbsp;exit and relaunch, and if the wait continues, use the live chat on the ProProctor help page. GBCI says chat is the only way Prometric can assist.<\/li><li><strong>ID verification with the agent.<\/strong>&nbsp;The agent checks your ID against your registration. This is the point where a name mismatch ends your attempt.<\/li><li><strong>360-degree room and person check.<\/strong>&nbsp;You will pan the webcam around the room and across your work surface. You will also be asked to raise pant legs above the ankles, turn pockets inside out, raise sleeves above the wrists, take off eyeglasses for inspection, remove large jewelry, and pull back hair that covers your ears.&nbsp;<em>Sticking point:<\/em>&nbsp;an uncovered window found at this stage.&nbsp;<em>Fix:<\/em>&nbsp;expect to log out, cover it, and restart check-in.<\/li><li><strong>Accept the rules and start.<\/strong>&nbsp;You agree to the nondisclosure agreement and Prometric&#8217;s security rules, then a Remote Proctor launches the exam and watches for the whole session. You talk to the proctor by chat or audio.<\/li><\/ol>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"What_the_Proctor_Looks_For_During_the_Room_Scan\"><\/span>What the Proctor Looks For During the Room Scan<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The agent is checking that nothing in view can help you or record the exam. Based on the handbook, these are the things that draw attention:<\/p>\n\n\n\n<ul><li>Windows or glass doors that are not covered.<\/li><li>A cluttered desk or surfaces with paper, books, or devices on them.<\/li><li>A second screen, a docked laptop, or a monitor with a built-in camera on a desktop setup.<\/li><li>Anything in your pockets, sleeves, or pant legs.<\/li><li>Eyeglasses that might contain a recording device, which you must remove for inspection.<\/li><li>Large jewelry, and anything attached to or near your ears, such as an earpiece hidden by hair.<\/li><li>Smart glasses or AR glasses.<\/li><li>Other people in the room, or a door that will not close.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong>&nbsp;Do your own 360-degree scan with your webcam the night before. Walk the camera slowly around the room and watch the preview. You will catch the sticky note on the wall and the second monitor behind you faster than the agent would, and without a restart.<\/p><\/blockquote>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Rules_During_the_Exam\"><\/span>Rules During the Exam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>GBCI&#8217;s handbooks describe consequences but do not publish a formal warning ladder with named offenses at each level&nbsp;(confirm on the official page). What they do say: a candidate who engages in misconduct or ignores a proctor&#8217;s warning to stop inappropriate behavior can be dismissed, have results invalidated, or face other sanctions. The split below is my reading of that language, so treat the first tier as &#8220;fix it fast&#8221; and the second as &#8220;no second chance.&#8221;<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Tier_1_Issues_the_Proctor_Can_Ask_You_to_Fix\"><\/span>Tier 1: Issues the Proctor Can Ask You to Fix<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Clutter on the desk or in view.<\/li><li>Uncovered windows or glass doors (you log out, cover them, and log back in).<\/li><li>Hair over the ears, jewelry, or glasses that need inspection.<\/li><li>A technical problem or error message. Contact the proctor through chat or audio and do not clear the error message yourself.<\/li><\/ul>\n\n\n\n<p>Ignoring a proctor&#8217;s instruction to stop a behavior moves you out of this tier.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Tier_2_Immediate_Loss_of_the_Session_or_Worse\"><\/span>Tier 2: Immediate Loss of the Session or Worse<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li><strong>Someone enters your room:<\/strong>&nbsp;the exam is shut down, the result is voided, and you forfeit the full fee.<\/li><li><strong>Leaving your seat or leaving the webcam&#8217;s view:<\/strong>&nbsp;your session and registration fee are forfeited, unless the proctor authorizes you to leave at the end.<\/li><li><strong>Running a remote-access program:<\/strong>&nbsp;disqualification and loss of the fee.<\/li><li><strong>Reaching for personal effects:<\/strong>&nbsp;counted as a security infraction; your session could be voided with no refund.<\/li><li><strong>Letting someone else take the exam, or sharing the exam content:<\/strong>&nbsp;GBCI may deny, suspend, or revoke your credential, ban you from future GBCI exams, and pursue legal action. Reading questions out loud during the exam counts as disclosure.<\/li><\/ul>\n\n\n\n<p>If you are dismissed, tell GBCI within 10 business days and explain what happened. GBCI weighs your explanation against Prometric&#8217;s incident report. To appeal that ruling, email your formal appeal to exam@gbci.org; the Credentialing Steering Committee makes the final decision. GBCI does not change exam scores under any conditions.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Rules_on_Breaks_Scratch_Paper_and_Drinks\"><\/span>Rules on Breaks, Scratch Paper, and Drinks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Breaks:<\/strong>&nbsp;not permitted in an online proctored exam. Do not stand up, lean out of frame, or walk away. Use the restroom before you log in. Clicking Finish before you are done ends the session permanently, with no restart and no refund.<\/p>\n\n\n\n<p><strong>Scratch paper and calculator:<\/strong>&nbsp;physical paper, pens, pencils, and calculators are all banned online. Use the digital notepad and the digital calculator inside ProProctor. Practice with them in the Test Drive or tutorial, because writing equations with a mouse is slower than you expect.<\/p>\n\n\n\n<p><strong>Drinks and food:<\/strong>&nbsp;the GBCI handbooks do not address them&nbsp;(confirm on the official page). Since you cannot leave the frame and clutter can block check-in, the practical answer is nothing on the desk, and check with Prometric if you need water for a medical reason. If you have a medical condition that requires access to medication or devices, such as an insulin pump, request a testing accommodation at registration; GBCI notes that Prometric cannot meet every accommodation request in an online setting.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Online_Proctored_vs_Test_Center\"><\/span>Online Proctored vs. Test Center<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Factor<\/th><th>Online (ProProctor)<\/th><th>Test center (Prometric)<\/th><\/tr><\/thead><tbody><tr><td>Arrive or log on<\/td><td>Log on 30 minutes early<\/td><td>Arrive at least 30 minutes early<\/td><\/tr><tr><td>Late consequence<\/td><td>Forfeit exam and fee<\/td><td>Lose your seat and forfeit the fee<\/td><\/tr><tr><td>Breaks<\/td><td>Not allowed<\/td><td>Allowed by raising your hand, but the clock keeps running and you repeat the security check<\/td><\/tr><tr><td>Scratch tools<\/td><td>Digital notepad and calculator only<\/td><td>Follow the test center&#8217;s rules&nbsp;(confirm on the official page)<\/td><\/tr><tr><td>Your belongings<\/td><td>You control the room, but it must pass a 360-degree scan<\/td><td>Stored in a locker; metal detector and pocket checks<\/td><\/tr><tr><td>Equipment risk<\/td><td>Your computer, camera, and internet are your responsibility<\/td><td>Provided by the center<\/td><\/tr><tr><td>Interruptions<\/td><td>Any person entering voids the exam<\/td><td>Handled by center staff<\/td><\/tr><tr><td>Accommodations<\/td><td>Some requests may not be possible<\/td><td>Broader support<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Online suits you if<\/strong>&nbsp;you have a private room, a reliable wired connection, a personal computer, and you do not need a break.&nbsp;<strong>The test center suits you if<\/strong>&nbsp;your home is noisy or shared, your internet is unstable, you only have a work-managed computer, or you need medical access or accommodations that online delivery may not support. Other vendors run similar remote systems, but the GBCI-specific rules above are what matter here.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Exam_Day_Checklist\"><\/span>Exam Day Checklist<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"The_Night_Before\"><\/span>The Night Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Compare your registered name to your ID, letter for letter.<\/li><li>Find your Prometric confirmation email and confirm the date and time (24-hour format, with time zone).<\/li><li>Unplug the second monitor and any docking station.<\/li><li>Confirm ProProctor is installed and re-run the system readiness check.<\/li><li>Do a webcam walk-around of your room and fix what you see.<\/li><li>Charge your laptop and keep the charger plugged in.<\/li><li>Locate a secondary ID if your primary ID is missing any required element.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"60_Minutes_Before\"><\/span>60 Minutes Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Use the restroom.<\/li><li>Connect Ethernet and check your speed.<\/li><li>Close every app, especially remote-access tools, and temporarily disable ad blockers, firewall, and antivirus per Prometric&#8217;s guides.<\/li><li>Turn off your VPN.<\/li><li>Cover windows and glass doors, close the door, and tell everyone in the home not to enter.<\/li><li>Clear the desk and put your phone out of reach.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"30_Minutes_Before\"><\/span>30 Minutes Before<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Launch ProProctor and enter your confirmation details.<\/li><li>Take the face photo with good front lighting.<\/li><li>Photograph your ID, plus your secondary ID if needed.<\/li><li>Remove large jewelry, take off glasses when asked, and pull hair back from your ears.<\/li><li>If the lobby wait passes 15 minutes, relaunch and use the chat support.<\/li><\/ul>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"During_the_Exam\"><\/span>During the Exam<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul><li>Stay seated and in frame for the full session.<\/li><li>Use the digital notepad and calculator, not paper.<\/li><li>Flag hard questions and move on; you can skip and return. Answer everything, since there is no way to tell scored questions from unscored ones.<\/li><li>If something breaks, message the proctor and leave any error message on screen.<\/li><li>Use the comment button on any question you believe has a technical error. You will need that comment to appeal later.<\/li><li>Do not read questions aloud.<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote\"><p><strong>Exam Tip:<\/strong>&nbsp;If you are dropped from the exam, relaunch ProProctor right away and expect to repeat the security check. After the third disconnection the proctor will ask you to reschedule. When that happens, contact Prometric Technical Support first, then GBCI. Doing it in the opposite order slows everything down.<\/p><\/blockquote>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Technical_Problems\"><\/span>Technical Problems<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>What happens if my internet drops mid-exam?<\/h4>\n\n\n\n<p>Relaunch ProProctor and go through the security check again to resume. Three disconnections lead the Remote Proctor to ask you to reschedule. Report the drops to Prometric Technical Support through live chat (there is no phone line), then contact GBCI within 10 days of the exam to follow up.<\/p>\n\n\n\n<h4>Can I use my laptop&#8217;s built-in webcam?<\/h4>\n\n\n\n<p>Yes, on a laptop whose camera sits above the screen. Laptops with the camera near the keyboard are not allowed. On a desktop you need an external USB camera, because monitor-built-in and keyboard cameras do not work for the 360-degree check.<\/p>\n\n\n\n<h4>What if check-in seems stuck or times out?<\/h4>\n\n\n\n<p>A wait over 10 to 15 minutes for a Readiness Agent usually means your connection is incomplete. Exit and relaunch ProProctor. If it repeats, use the chat on Prometric&#8217;s ProProctor help page. Remember that if the clock passes your scheduled start time before you check in, you forfeit the exam and fee.<\/p>\n\n\n\n<h4>Can I take the exam on a work laptop or in my office?<\/h4>\n\n\n\n<p>It is risky. You need Administrator rights and permission to install ProProctor, and company networks can run background software that blocks the launch. GBCI recommends a personal connection, and suggests you send Prometric&#8217;s corporate computer instructions and system requirements to your IT team.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"ID_and_Scheduling\"><\/span>ID and Scheduling<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>I just noticed my ID name does not match my registration. What now?<\/h4>\n\n\n\n<p>Contact GBCI immediately. The rule is at least 10 business days before your exam. Inside that window, GBCI may not be able to help, and a mismatch at check-in means you are turned away and lose the fee. If you cannot fix it in time, reschedule while a cancellation is still allowed.<\/p>\n\n\n\n<h4>What does it cost to reschedule or cancel?<\/h4>\n\n\n\n<p>Under the policy effective January 1, 2025: free at 46 days or more before the exam; a $30 fee at 30 to 45 days; a $60 fee at 4 to 29 days; and no cancellation or rescheduling at 0 to 3 days, which forfeits the fee. Confirm current fees on the official page before you act&nbsp;(confirm on the official page).<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"After_a_Problem\"><\/span>After a Problem<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>What if I am dismissed or think a question was wrong?<\/h4>\n\n\n\n<p>For a dismissal, notify GBCI within 10 business days and explain your side. For a content problem, you must have commented on the question during the exam, then email GBCI within 10 business days of the exam date. A successful content appeal earns a free retest, but the original score is never changed.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Sources\"><\/span>Sources<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4>References<\/h4>\n\n\n\n<ul><li><a href=\"https:\/\/usgbc.gitbook.io\/leed-candidate-handbooks\/leed-green-associate-candidate-handbook\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LEED Green Associate Candidate Handbook (GBCI)<\/a><\/li><li><a href=\"https:\/\/usgbc.gitbook.io\/leed-candidate-handbooks\/leed-ap-with-specialty-candidate-handbook\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LEED AP with Specialty Candidate Handbook (GBCI)<\/a><\/li><li><a href=\"https:\/\/usgbc.gitbook.io\/leed-candidate-handbooks\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LEED Candidate Handbooks index and contact information (GBCI)<\/a><\/li><li><a href=\"https:\/\/www.prometric.com\/test-takers\/search\/gbci2\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GBCI Test Drive and remote proctoring overview (Prometric)<\/a><\/li><li><a href=\"https:\/\/www.prometric.com\/sites\/default\/files\/2020-04\/PrometricProUserGuide_3.1_1.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProProctor User Guide (Prometric)<\/a><\/li><li><a href=\"https:\/\/www.usgbc.org\/resources\/proproctor-tips-and-guidance-gbci-exams\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProProctor Tips and Guidance for GBCI Exams (USGBC)<\/a><\/li><li><a href=\"https:\/\/www.usgbc.org\/resources\/proproctor-checklist\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProProctor Exam Checklist (USGBC)<\/a><\/li><li><a href=\"https:\/\/support.usgbc.org\/hc\/en-us\/sections\/4403780174611-Online-remotely-proctored-exams\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GBCI Online Exam FAQs (USGBC Help Center)<\/a><\/li><li><a href=\"https:\/\/ehelp.prometric.com\/proproctor\/s\/article\/PPL-TECH006-ProProctor-System-Requirements?language=en_US\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProProctor System Requirements (Prometric)<\/a><\/li><li><a href=\"https:\/\/ehelp.prometric.com\/proproctor\/s\/article\/PPL-TECH003-General-Instructions-for-Corporate-Computers?language=en_US\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">General Instructions for Corporate Computers (Prometric)<\/a><\/li><li><a href=\"https:\/\/ehelp.prometric.com\/proproctor\/s\/?language=en_US\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ProProctor Help and live chat (Prometric)<\/a><\/li><li><a href=\"https:\/\/www.gbci.org\/gbci-disciplinary-and-exam-appeals-policy\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">GBCI Disciplinary and Exam Appeals Policy<\/a><\/li><li><a href=\"https:\/\/support.usgbc.org\/hc\/en-us\/articles\/29656794179987-LEED-v5-exam-information\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">LEED v5 exam information (USGBC Help Center)<\/a><\/li><\/ul>\n\n\n\n<p><\/p>\n<div class='sfsi_Sicons' style='width: 100%; 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The other half is getting through check-in without being turned away. Most failed check-ins come down to the same few things: a name that does not match the ID, a room that is&#8230; &raquo; <a class=\"read-more-link\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\">read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":24066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1282],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GBCI LEED Exam Check-in 2026: Online ProProctor Guide - SPOTO Official Blog<\/title>\n<meta name=\"description\" content=\"Step-by-step Prometric ProProctor check-in: ID name match, system specs, room scan, rules and exam-day checklist.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GBCI LEED Exam Check-in 2026: Online ProProctor Guide - SPOTO Official Blog\" \/>\n<meta property=\"og:description\" content=\"Step-by-step Prometric ProProctor check-in: ID name match, system specs, room scan, rules and exam-day checklist.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cciedump.spoto.net\/blog\/gbci-leed-prometric-proproctor-check-in-guide-2026_24381.html\" \/>\n<meta property=\"og:site_name\" content=\"SPOTO Official Blog\" \/>\n<meta property=\"article:published_time\" content=\"2026-11-03T09:16:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-03T09:16:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2026\/10\/check-in-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SPOTO Editor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#\/schema\/person\/25594d4796697ccb1ef63d55c269c638\",\"name\":\"SPOTO Club\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2020\/03\/spoto-facemask-96x96.jpg\",\"contentUrl\":\"https:\/\/cciedump.spoto.net\/blog\/wp-content\/uploads\/2020\/03\/spoto-facemask-96x96.jpg\",\"caption\":\"SPOTO Club\"},\"logo\":{\"@id\":\"https:\/\/cciedump.spoto.net\/blog\/#personlogo\"},\"description\":\"SPOTO is an excellent leader in IT certification training for 20+ years. 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